Privacy Policy

Effective Date: August 2025

At Skyline Energy Roofing (“Company,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a service, or communicate with us by phone, email, or other channels.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you engage with Skyline Energy Roofing, we may collect:

• Personal Information: Name, phone number, email address, mailing address, and property details you provide when requesting a quote, scheduling an inspection, or submitting a contact form.
  
  
• Communication Information: Call details, voicemails, text messages, and emails exchanged with our team.
  
  
• Project-Related Information: Roofing project details such as property size, materials requested, photos provided, and service preferences.
  
  
• Website & Technical Data: IP address, browser type, operating system, device identifiers, and browsing activity collected through cookies or analytics tools.
  
  

2. How We Use Your Information

We use your information to:

• Provide roofing estimates, inspections, and contracted services.
  
  
• Communicate project updates, invoices, and customer support.
  
  
• Send promotions, special offers, and newsletters (optional; you may unsubscribe anytime).
  
  
• Improve website functionality, customer experience, and service offerings.
  
  
• Comply with legal and regulatory requirements.
  
  

3. Sharing and Disclosure of Information

Skyline Energy Roofing does not sell, trade, or share your personal information with any third parties for marketing purposes. Your data is used solely to provide our services, communicate with you, and manage your roofing projects.

We may only share information in the following limited circumstances:

• Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable government requests.
  
  
• Business Transactions: In the event of a merger, acquisition, or transfer of assets, your information may be transferred as part of the business assets.
  
  

All other uses of your information are strictly internal and confidential.

4. Consent to Communications

By providing your contact information on our website, by phone, or in person, you consent to receive communications from Skyline Energy Roofing by phone, email, and SMS text messages regarding roofing services, estimates, project updates, scheduling, and promotional offers.

How We Obtain Consent

• Checkbox Consent: When you complete a form on our website, you may be asked to check a box confirming your agreement to receive SMS communications.
  
  
• Written/Verbal Agreements: When you request services by phone, email, or in person, you may provide consent verbally or in writing.
  
  
• Continued Engagement: By continuing to engage with Skyline Energy Roofing after being notified of these terms, you provide implied consent where legally permitted.
  
  

SMS Terms

By opting in, you agree to receive text messages about roofing services, estimates, and project updates from Skyline Energy Roofing at the phone number provided. SMS frequency may vary. Standard message and data rates may apply. Text HELP to 818-940-9330 for assistance. Reply STOP to opt out of receiving SMS messages from Skyline Energy Roofing. After opting out, you will not receive further SMS communication.

Data Privacy

Your personal information provided for communications will not be shared, sold, or disclosed to any third parties. It will be used solely by Skyline Energy Roofing to provide services, updates, and information related to your inquiries or projects.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encrypted communications through trusted platforms.
  
  
• Secure storage of customer records.
  
  
• Restricted access to personal information for authorized personnel only.
  
  

While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes described in this Privacy Policy.
  
  
• Provide ongoing customer support.
  
  
• Comply with legal and financial obligations.
  
  

When no longer needed, personal data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
  
  
• Request deletion of your information (subject to legal requirements).
  
  
• Opt out of marketing communications.
  
  
• Request a copy of the personal information we maintain about you.
  
  

To exercise your rights, contact us using the details below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve your browsing experience.
  
  
• Analyze website traffic and usage patterns.
  
  
• Remember your preferences for future visits.
  
  

You can disable cookies in your browser settings, but some website features may not function properly.

9. Children’s Privacy

Our services are intended for adults. Skyline Energy Roofing does not knowingly collect information from children under the age of 13. If such information is inadvertently collected, we will promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or privacy requests, please contact us:

Skyline Energy RoofingSkyline Energy Roofing
11950 W Erwin St #525, North Hollywood, CA 91606
 skylinenergyroofing@gmail.com
 818-940-9330